What Do Customers Really Think of You?
Ask a business owner how her customers think about the services they receive or the products they use, and you’ll hear comments like "they love us." But when a third party asks those customers the same question, the results can be eye-opening. I recently shared the story about developing a customer profile for a professional services firm that was eager [...]
Merry Christmas & Happy New Year from the Team at Buckaroo!
“What if Christmas, he thought, doesn't come from a store. What if Christmas...perhaps...means a little bit more!” —Dr. Seuss, How the Grinch Stole Christmas!
Happy Thanksgiving from Everyone at Buckaroo Marketing!
Have a safe and happy Thanksgiving from everyone at Buckaroo Marketing!
When the Tail Wags the Dog
We had carefully studied the client's stated objectives and analyzed the budget, then created a strategy that addressed both with great efficiency. So we were startled when our plan was completely tossed out the window. The reason? One of the executives walked into the meeting and said he really liked a particular technology, so using that technology became the new [...]
Building Trust with Testimonials
Typically, testimonials come in two forms – written and video. Both are effective, touching its audience visually, emotionally, and mentally. Testimonials provide credibility for your company’s products and services, leveraging the power of word of mouth. Additionally, testimonials enhance your brand, verify your expertise and establish and/or deepen trust. Testimonials should be leveraged by placing them in as many [...]
Happy Independence Day!
As we celebrate our freedom, let us not forget to thank all those who have fought for this country to give us this day. When was the First 4th of July? On July 8, 1776, the first public readings of the Declaration were held in Philadelphia's Independence Square to the ringing of bells and band music. One year later, on July [...]