The Power of Authenticity: Building Trust in Business
When people consider working with a business today, they look for several things. They want to be sure the company is capable, that it’s affordable, that it’s experienced, but more than anything else, they want it to be authentic. Authenticity is important for prospective customers to develop trust in a company. They need to trust that your company is who [...]
When Familiarity Breeds Brand Confusion
Have you ever been mistaken for someone else who happened to share your name? Perhaps you answered a call that confused you until you figured out that’s what was happening. You both laughed and hung up with no damage done. But what if the confusion wasn’t about your name, but the name of your company? A prime prospect reached out [...]
Has Your Company Achieved True Differentiation?
The company’s owners were stunned when their top salesperson left for a position at their rival. When they asked why this key employee was moving on, they learned it wasn’t about money or prestige. The future looked brighter there. Losing their sales star was a gut punch, but it inspired the owners to take a closer look at what the [...]
Instagram vs. YouTube: Which Platform Does Your Business Need?
Each time a new digital channel captures the public’s imagination, plenty of business leaders scoff. “Our company isn’t about funny cats or dance moves,” they groan as they brush some eager employee’s idea aside. Those leaders probably know Google is the biggest search engine, but they have no idea that YouTube ranks second. Nor do they realize more than 150 [...]
Is Your Website Creating the Right Impression?
You’ve probably heard that you get just one chance to make a first impression so many times that it’s become trite. But when it comes to your company’s website, what may seem trite is absolutely true. Not that long ago, a company’s first impression may have been the exterior of its building, an ad in a prominent magazine, or the [...]
Have Your Sales and Marketing Changed to Reflect Today’s Sales Trends and Buying Behaviors?
From advances in digital technology to the lasting impacts of the Covid pandemic, nearly every aspect of the business world has been upended in the last few years. Yet far too many B2B sales and marketing efforts ignore the dramatic changes in customer buying behaviors. Although the dynamics between B2B buyers and sellers have profoundly changed, few company leaders have [...]